Privacy policy and cookies

Orders. 

When placing an order, you must provide the data necessary to process the order, i.e. name, billing address, delivery address, e-mail address, telephone number. Providing data is voluntary, but necessary to place an order.

The data provided to us in connection with the order is processed for the purpose of the contract (Article 6 (1) b), invoice (Article 6 (1) (c) of the GDPR), invoice included in our accounting documentation (Article 6 (1) (c) of the GDPR) and for archival and statistical purposes (Article 6 (1) (f) of the Rural Development Law).

Data contained in the order placed via the store are processed as part of the Woocommerce system and stored on a server provided by ADMIN.NET.PL Tomasz Rzepka Arkadiusz Nowara SC

We will also store comments and opinions if you choose to write them.

Who from our team has access

Członkowie naszego zespołu mają dostęp do informacji, które nam podajesz. Tylko Administrator (Małgorzata Lechów) i manager sklepu (Andrzej Lechów) mają dostęp do:

• Details of orders, such as purchased items, date of order, shipping address
• Customer information, such as your name, email address and invoicing and shipping information.
  
  Our team has access to this information to handle orders, returns and offer support.

payments

Podmiotem świadczącym obsługę płatności online jest Blue Media S.A., oraz Stripe – są to operatorzy systemu płatności, zapewniający obsługę płatności, zwrotu środków pieniężnych (pobrań).

When processing your payment, some of your data will be transferred to this company, including information required to process or handle payments, such as order value and billing information.

Invoices

Każde zamówienie dokumentowane jest fakturą. Faktury wystawiane są z wykorzystaniem systemu Woocommerce. Faktura przekazywane są do biura rachunkowego “Infakt” poprzez system „BaseLinker”.  

Orders are also registered in our internal database for archival and statistical purposes. 

Data on orders will be processed for the time necessary to perform the contract, and then until the expiry of the period of limitation of claims under the contract. In addition, after this date, the data may still be processed by us for statistical purposes. Remember also that we have an obligation to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose. 

In the case of order data, you can not rectify this data after completing the order. You also can not object to the processing of data and require the deletion of data until the expiry of the period of limitation of claims under the contract. Similarly, you can not object to the processing of data and request removal of data contained in invoices. After the expiry of the limitation period for claims under the contract, you can be opposed to processing your data for statistical purposes, as well as to request removal of your data from our database. 

In relation to the data about orders, you also have the right to transfer data referred to in art. 20 RHODE. 

Newsletter (in the future). 

If you want to subscribe to the newsletter, you must give us your e-mail address via the subscription form to the newsletter. 

The data provided to us when subscribing to the newsletter is used to send you a newsletter, and the legal basis for their processing is your consent (Article 6 (1) letter and RODO) expressed when you subscribe to the newsletter. 

The data is processed as part of a mailing system and stored on a server provided by

The data will be processed for the duration of the newsletter operation, unless you cancel your receipt earlier, which will delete your data from the database. 

At any time, you can correct your data stored in the newsletter database, as well as request their removal, giving up receiving the newsletter. You also have the right to transfer the data referred to in art. 20 RHODE. 

Complaints and withdrawal from the contract. 

If you make a complaint or withdraw from the contract, you provide us with personal data contained in the content of the complaint or a statement of withdrawal, which includes your name, address, phone number, e-mail address, bank account number. 

The data provided to us in connection with the submission of a complaint or withdrawal from the contract are used to carry out the complaint procedure or the procedure for withdrawing from the contract (Article 6 (1) (c) of the RODO). 

The data will be processed for the time necessary to carry out the complaint procedure or the withdrawal procedure. Complaints and statements about withdrawal from the contract may also be archived for statistical purposes. 

In the case of data contained in complaints and declarations of withdrawal from the contract, you can not rectify this data. You also can not object to the processing of data and require the deletion of data until the expiry of the period of limitation of claims under the contract. After the expiration of the limitation period for claims under the contract you can, however, oppose the processing of your data for statistical purposes, as well as request removal of your data from our database. 

E-mail contact. 

By contacting us via e-mail, including by sending an inquiry via the contact form, you naturally provide us with your e-mail address as the sender's address. In addition, you can also include other personal information in the body of the message. 

Your data is processed in this case in order to contact you, and the basis for processing is art. 6 par. 1 lit. a RODO, or your consent resulting from initiating contact with us. The legal basis for processing after the end of contact is the justified purpose of archiving correspondence for internal needs (Article 6 (1) (c) of the GDPR). 

The content of the correspondence can be archived and we can not clearly determine when it will be deleted. You have the right to demand a record of the history of correspondence that you carried out with us (if it was subject to archiving), as well as request its removal, unless its archiving is justified due to our overriding interests, eg defense against potential claims on your part.